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How aplle88 Handles Your Personal Information

Your account data, payment details, and browsing behaviour on aplle88 are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controls availableData access on requestIndonesia-region scope
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aplle88 How aplle88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy or Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first stop. You can reach us through live chat inside your account, by submitting a request through the help form, or by emailing our data team directly. We aim to respond to all privacy-related queries within a reasonable timeframe. For wallet-linked queries — such as what DANA or OVO reference data we hold against your account — include your registered account email when you write in so we can locate your records quickly.

Live Chat Access live chat directly from your logged-in account dashboard. Mention that your query is privacy-related and the agent will route it to the right team.
Help Form Submit a written data request through the help form in the support section. Include your account email and describe the specific data or correction you need.
Data Email Email our data team for formal privacy requests, including erasure or portability. Quote your registered email and the wallet method linked to your account.
DATA HANDLING STANDARDS

How We Protect, Store and Manage Your Account Data

Data security on aplle88 is built into the account flow rather than bolted on afterward. Every login is monitored for unusual device changes, and your payment method details — including DANA wallet references and OVO transfer tokens — are stored in encrypted form. Cookies on the site help us remember your session state so you don't have to re-enter your details each time you return on mobile. You can review and adjust cookie preferences through the settings panel in your account.

Encrypted Payment Data

DANA, OVO and GoPay transaction references linked to your account are encrypted at rest. We access them only when resolving a deposit query or account dispute.

Cookie Management

We use session cookies to maintain your login state across mobile and desktop. You can clear or restrict cookies at any time through your browser or the account settings panel.

Account Access Logs

Every login to your account is logged by device type and session time. If we detect access from an unrecognised device, a verification step is triggered before the session continues.

Data Retention Limits

We keep your account data only as long as your account is active or as required for transaction reconciliation. Once a retention period ends, data is deleted or anonymised.

Common Questions About Your Privacy on aplle88

These are the privacy questions we hear most from account holders in Indonesia — from what data we keep on your DANA or GoPay transactions, to how you can request a copy of your information or ask us to delete it.

We collect your name, contact details, device identifiers, and the payment method you register. If you use DANA or GoPay, the wallet reference linked to your deposit is also stored in encrypted form.

We do not sell your personal data. We share only what is necessary with payment processors like DANA or OVO to complete your transactions, and with security services to detect account fraud.

Submit a data access request through the help form in your account, or email our data team directly. Include your registered email so we can locate your records and respond promptly.

Yes. You can request account closure and data deletion by contacting support. Some transaction records may be retained for the period required by applicable law before full erasure.

We use session cookies to keep you logged in across devices. You can adjust cookie preferences in your account settings panel or through your browser settings at any time.

Wallet reference data linked to your deposits is retained only for the reconciliation period required after account closure. After that period, it is deleted or anonymised per our retention policy.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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